SHIPPING POLICY

At Goldamatic Pakistan, we are committed to providing you with a seamless shopping experience, including prompt and efficient delivery of your products. Please read our Shipping Policy carefully to understand the process, delivery times, and other important information related to your order.

Shipping Methods and Delivery Time

Shipping Methods:
We offer a range of shipping methods to cater to your needs. The available shipping methods for your location will be shown at checkout. Shipping charges depend on the method and the destination.

Delivery Time:
The estimated delivery time depends on your location and the shipping method you select at checkout. Orders within Pakistan are typically delivered within 5-6 business days. International orders may take longer, depending on the destination and customs processing times.

Processing Time:
Orders are processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Charges

Shipping Costs:
Shipping charges are calculated based on the weight, size, and destination of your order. You will be provided with the total shipping cost at checkout before completing your purchase.

Free Shipping Offers:
From time to time, we may offer promotions with free shipping on select products or orders over a certain amount. These promotions will be clearly indicated on the website during checkout.

Order Tracking

Tracking Your Order:
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track the status of your shipment. You can also track your order by logging into your account on our website.

Delivery Confirmation:
In case of any issues or delays with the delivery, please contact our customer service team at [email protected].

Delivery Issues

Incorrect Address:
It is the customer's responsibility to ensure that the shipping address provided at checkout is correct. If an incorrect address is provided and the order is returned to us, we will charge an additional shipping fee to resend the order.

Lost or Stolen Packages:
We are not responsible for lost, stolen, or damaged packages after they have been delivered. However, if your package has been marked as delivered but you have not received it, please contact us, and we will assist you in investigating the matter.

Shipping Restrictions

Restricted Items:
Some products may be restricted for shipping to certain areas or countries due to legal or regulatory reasons. If your order includes restricted items, we will notify you during the checkout process.

Contact Information

If you have any questions or concerns regarding these terms and conditions, please contact us at: